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FAQs

  • 1. Which aircraft tier should I choose for my trip?
    Start with the number of passengers, expected travel distance, baggage volume, preferred cabin space, and schedule. Each tier is structured around different capacity and range requirements. During consultation, these details are reviewed together so you can understand the available options and select an arrangement that matches your journey requirements.
  • 2. What should I have ready before my consultation?
    It helps to know your passenger count, preferred travel date and time, expected baggage, journey requirements, and any cabin preferences. You can also mention seating or onboard requests. These details make the discussion more focused and allow available aircraft options, cabin arrangements, and relevant flight information to be presented clearly.
  • 3. How much luggage can I bring on the aircraft?
    Baggage space varies between aircraft, so there is no single allowance across every tier. Share the number, type, and approximate dimensions of your bags before booking. If you plan to bring larger or unusually shaped items, mention them as well so available storage can be considered when discussing aircraft options.
  • 4. What can I expect inside the cabin?
    Cabin arrangements differ depending on the aircraft assigned. Features may include reclining seating, work surfaces, climate controls, individual lighting, power access, storage compartments, connectivity, and refreshments. Some aircraft may also provide separate seating areas. Available cabin features are outlined before booking so you know what your proposed aircraft includes.
  • 5. Will the aircraft always cover the stated range continuous?
    The displayed range provides a general indication of aircraft capability. Actual continuous distance can vary with passenger count, baggage weight, routing, weather, aircraft configuration, and operating conditions. If an additional halt or different flight arrangement becomes necessary, the relevant information will be discussed before you proceed with the proposed booking arrangement.
  • 6. What details will I see before I make my booking?
    Before booking, you can review information such as passenger capacity, cabin dimensions, seating configuration, baggage provisions, expected flight range, available cabin facilities, schedule, and relevant booking conditions. This gives you an opportunity to understand the proposed arrangement, raise questions, and discuss any specific travel requirements before proceeding further.
  • 7. Can my group request a particular seating arrangement?
    You can discuss your seating preferences during consultation. Available arrangements depend on the aircraft, cabin configuration, passenger count, and seating design. Some aircraft may offer paired seating, individual reclining seats, work areas, or separate cabin zones. The proposed seating layout is shared before booking for your review and consideration.
  • 8. What happens if I need to change my travel plans?
    If your plans change, communicate the revised requirements as early as possible. Available changes depend on aircraft availability, scheduling, operating conditions, and your booking stage. Any resulting changes to aircraft selection, passenger arrangements, baggage provisions, timing, or other relevant details can be discussed before a revised arrangement is accepted.